Support

How can we help?

No account means nothing to look up on our end — which also means your description and a screenshot go a long way.

SOMETHING'S WRONG IN THE APP

Report a bug

Email hello@getyoho.ca with what you expected and what happened. A screenshot goes a long way.

A CARD FACT LOOKS WRONG

Flag a data problem

That's the bug class we care most about. Use Report a data problem on the card's page in the app (it pre-fills the details), or email data@getyoho.ca. Every card fact carries a "last verified" date, and corrections ship to everyone without an app update.

PRIVACY REQUESTS

Access, correction, deletion

Including removing merchant reports you've submitted — email hello@getyoho.ca. Most of your data is deletable in-app: Settings → iCloud & sync → Erase all my data. Details in the privacy policy.

EVERYTHING ELSE

Say hello

Ideas, card requests, kind words, unkind words — hello@getyoho.ca. It's a small team; you'll hear back from a human.

Common questions

Do I need an account? No. Sync and reports use the iCloud account already on your phone; the app works fully without it.

Does Yoho see my transactions? No — iOS doesn't allow it, and we wouldn't want it. Caps and bonuses are tracked from your own one-time estimates.

Why does an answer differ from what I earned? Rates change and stores code strangely. Check the card's "last verified" date, then report it — you'll fix it for everyone.

The facts

RequiresiOS 26 · iPhone
Version0.1 · beta
PriceFree during beta
AccountNone — ever
Support emailhello@getyoho.ca
Data correctionsdata@getyoho.ca